Welcome to The Innovative Ideas UK Ltd website Terms and Conditions for use. These Terms and Conditions apply to the use of this website at www.ayutique.com. By accessing this website and/or placing an order, you agree to be bound by these Terms and Conditions. If any person accessing the website does not accept these Terms and Conditions of Use, they should immediately desist from using the Website.

These are the Terms and Conditions of our agreement which apply to all purchases of products by you from Innovative Ideas UK Ltd via this website and you should read them carefully. It is possible that we may vary these Terms and Conditions from time to time and therefore you should check them before you make a new purchase. You will be able to access most areas of this website without registering your details with us. However, certain areas of this website are only open to you if you register.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

Innovative Ideas UK Ltd reserves the right to withdraw or modify any aspect of the website for whatever reason, whether legal, technical or otherwise without notice. Innovative Ideas UK Ltd will not be liable if for any reason the website is unavailable at any time or for any period.

Descriptions

To the best of our Knowledge, the product descriptions on this website are accurate and up-to-date. We include images of products on our website to help with your selection. However, slight variations, for example, in colour, should be expected. All measurements and weights are approximate.

Acceptance

We will notify you of our acceptance of your order by email and at that point a binding agreement between us will be in place on these Terms and Conditions. When placing an order, you agree that any and all information given is accurate and complete. All orders are subject to acceptance and product availability.

Availability information on each product is listed individually in the product description. If www.ayutique.com does not have enough stock to deliver the goods you have ordered, your credit or debit card will still be charged and your items will be placed on back order and will be dispatched to you once they are back in stock, generally within 14 days.

All prices listed on www.ayutique.com are correct at the time of entering the information. However, we reserve the right to change prices of any product at any time. All prices include sales tax. No contract for the sale of any product will exist between you and Innovative Ideas UK LTD until we accept your order by dispatching the product to you. When this happens we will confirm the acceptance by sending you an email. This confirmation email will be sent to the email address given in your order form and will detail products ordered, payment method, cost (including VAT and P&P) and usual delivery times. You must check all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect.

If your order has not been accepted, you will receive an email from us telling you the reasons why.

Deliveries can be made worldwide. All goods must be signed for by an adult aged 18 years or over on delivery. Delivery charges and estimated timescales are specified in the ordering and delivery section. We use a third party delivery service and although we make every effort to deliver your goods within the estimated timescales delays are occasionally inevitable.

The price you pay is the price displayed on this website at the time we receive your order. While we try and ensure that all our prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund providing we have not attempted to make a delivery to you. If the item is returned to us, the postage or delivery cost of the item will be deducted from your refund. We do file details of your order. Please read our Data Protection Policy (Privacy Policy) for how these can be obtained.

In cases where the rejection is due to an incorrect order from the Customer, the Customer is entitled to a partial refund (full refund less postage) only. Goods must be returned within 7 working days of receiving the goods to Innovative Ideas UK Ltd, contact Ayutique Customer Services on  info.ayutique@gmail.com at first instance confirming via email and we will initiate your return, provided items are in its original unused/unopened state before any refund can be issued.

Processing Your Order

Pricing

All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price at time of Checkout. All prices are displayed on Innovative Ideas UK Ltd site are in GBP (£ Pound Sterling).

Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this website.

Ordering its Fast & Easy!

Simply browse through our catalogue, select an item or items of your choice and add to your shopping basket, after shopping, fill in the form and hey presto job done! Now just relax and leave the rest to us.

The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.

Payment

WE ACCEPT PAYMENT IN GBP (£ Sterling) ONLY. Credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. Innovative Ideas UK Ltd can only take payment from orders through www.ayutique.com.  All Innovative Ideas UK LTD prices include relevant taxes and VAT.

If you haven’t submitted an order, you may clear the items in your shopping basket at any time by clicking the ‘Remove’ button next to the product you do not wish to purchase in your shopping basket.

If you have submitted your order and received a confirmation email from www.ayutique.com  you can still cancel your order within 24 hours of the order being placed. Please email your cancellation marked ‘URGENT CANCELLATION’ to the Customer Services Team. Please ensure to list your name, address, products ordered, order code and order reference number on the email.

If you wish to cancel your order after 24 hours of the order being placed, you will need to wait until you receive the product and then follow our Returns Procedure.

Once we've heard from you that you wish to cancel an order, any sum debited to us from your credit or debit card will be re-credited to that credit or debit account within 30 days of the order being returned to us, provided the goods you return are in the same condition that they were when delivered to you. Alternatively a credit note will be applied to your trading account. You are responsible for the cost of returning the product back to Innovative Ideas UK LTD securely, and we recommend you return your item recorded and signed for delivery as Innovative Ideas UK LTD will not be held responsible for any unreturned goods sent via regular postage. If this is the case, you will still be liable to pay for the product.

Postage and Packaging

Orders are processed and dispatched usually within 48 hours. Orders are sent with Royal Mail, either 2nd or 1st class up to 2.5kg. Overnight or special delivery is available at extra cost. Over 2.5kg orders are sent with a courier. Saturday deliveries are available at premium rates.

Returns Policy

We are very confident that you won’t want or need to return your Innovative Ideas UK Ltd product. However, should you need to, be assured that if you are not completely happy with your purchase, you can return it back to us (Our Returns Policy applies to items purchased from www.ayutique.com)

The cost of returning the product back to Innovative Ideas UK Ltd securely lies solely upon the customer. We recommend you return your item recorded and signed for delivery as Innovative Ideas UK Ltd will not be held responsible for any unreturned goods sent via regular postage. However, please note, proof of postage will be required.

PLEASE NOTE THAT POSTAGE / DELIVERY COSTS ARE NON REFUNDABLE UNLESS THE GOODS ordered are processed incorrectly.

Intellectual Property Protection 

Innovative Ideas UK is the owner or the licensee of all intellectual property rights (including without limitation all patents, registered designs, registered trademarks, photographs, graphical images and any applications for such registered rights, copyright, database rights, unregistered design rights, unregistered trademarks, trade or business names (including internet domain names) and all other rights of a similar nature or having equivalent or similar effect to any of the foregoing as in each case may exist anywhere in the world) in the websites and the materials published on the same. Those works are protected by copyright laws and treaties around the world.

If you breach any of the terms in these Terms and Conditions, your permission to use this website automatically terminates and you must immediately destroy any downloaded or printed extracts from this website.

Persons accessing the website may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use the websites’ content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any of the websites’ content except for your own personal, non-commercial use. Any other use of the websites’ content requires the prior written permission from Innovative Ideas UK Ltd.

Persons accessing the Website agree to use the Websites only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within the website.

Innovative Ideas UK Ltd neither warrants nor represents that any person’s use of the material displayed on the Website will not infringe rights of third parties.

Subject to the above clauses; no part of this website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

Any rights not expressly granted in these terms are reserved.

Service Access

While we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period.

Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Links to and from Other Websites

Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:

•You attain our full and conclusive express written acceptance to be linked to this website;

•You do not remove, distort or otherwise alter the size or appearance of the Innovative Ideas UK Ltd logo;

•You do not create a frame or any other browser or border environment around this website;

•You do not in any way imply that we are endorsing any products or services other than our own;

•You do not misrepresent your relationship with us nor present any other false information about us;

•You do not otherwise use any Innovative Ideas UK Ltd trademarks displayed on this website without our express written permission;

•You do not link from a website that is not owned by you; and

•Your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

We expressly reserve the right to revoke the right granted in this clause for breach of these terms and to take any action we deem appropriate.

You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of the above clauses.

In addition and without prejudice to any other remedy that may be available to Innovative Ideas UK Ltd  hereunder, in the event that any person accessing this websites breaches any of these Terms and Conditions of Use they will as soon as practicable and at their own cost remedy any such breach.

Registration

To register with www.ayutique.com you must be over eighteen years of age. Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network. Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately. We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

Limitation of Liability

Innovative Ideas UK LTD hereby expressly excludes any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Websites or in connection with the use, inability to use, or results of the use of the Websites, any websites linked to it and any materials posted on it, including, without limitation any liability for:

•Loss of income or revenue;

•Loss of business;

•Loss of profits or contracts;

•Loss of anticipated savings;

•Loss of data;

•Loss of goodwill;

•Wasted management or office time; and

•Nothing in these Terms and Conditions shall exclude or limit our liability for;

•death or personal injury caused by negligence;

•fraud;

•misrepresentation as to a fundamental matter; or

•any liability which cannot be excluded or limited under applicable law.

You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the Terms and Conditions by you, or your use of this Website, or the use by any other person using your registration details.

For any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

Innovative Ideas UK Ltd will not be liable for any failure to perform its obligations under these Terms and Conditions of Use caused by matters beyond its reasonable control, howsoever arising.

Information, Accuracy and Availability

Whilst Innovative Ideas UK Ltd makes every effort to present accurate and reliable material and information on the websites, it does not endorse, approve or certify any material and information on the websites as true or accurate, nor does it guarantee the completeness, efficacy or timeliness of such material and information.  Reference to any product, process or service does not constitute nor imply endorsement or recommendation from Innovative Ideas UK Ltd unless expressly stated.  Accordingly, Innovative Ideas UK Ltd does not accept any liability arising from any inaccuracy or omission in the information provided or in relation to any such product, process or service.

Furthermore, Innovative Ideas UK Ltd makes no representations or warranties about the suitability or accuracy of the information contained in the websites for any purpose. Innovative Ideas UK Ltd hereby expressly excludes all warranties and conditions with regard to this information, including, to the extent enforceable, all warranties and conditions whether express, implied or statutory, of satisfactory quality, fitness for a particular purpose and non-infringement of third party rights. 

Viruses, Hacking and Other Offences

Viruses, hacking and other offences  are treated seriously, any misuse to our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful will implicate a report with Criminal UK Law enforcement. You must not attempt to gain unauthorised access to our websites, the server on which our websites are stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your rights to use our Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Websites or to your downloading of any material posted on it, or on any websites linked to it.

Copyright

This site and its content are protected by International copyright law. You may not reproduce any part of this website without prior written confirmation from Innovative Ideas UK Ltd, please contact info.ayutique@gmail.com for more information.

If any person chooses, or is provided with, a user identification code, password or any other piece of information as part of Innovative Ideas UK Ltd security procedures, such person must treat such information as confidential, and must not disclose it to any third party. Innovative Ideas UK Ltd has the right to disable any user identification code or password, whether chosen by a user or allocated by us, at any time, if in our opinion the user has failed to comply with any of the provisions of these Terms and Conditions of Use. Any persons accessing the Websites do so entirely at their own risk.

Please note that all Terms and Conditions, Disclaimer and Privacy Policy respectively are found on each page under these Headings and that information collated on Innovative Ideas Website is lawfully accurate, as we are aware at the time of posting.